Return Policy

If you are not 100% satisfied with your purchase, you can return it to us within 30 days. All orders over 2000SEK/€200 includes free returns.

Returns are ONLY accepted for items purchased directly from Veville.com. Returned items must be received in a new, unused and in a re-sellable condition. The original packaging and any protective coverings and product information must still be on the product and in the original packaging. We do NOT accept returns that have been used or have any missing items. Returns that are soiled, damaged or altered will NOT be accepted and may be sent back to the customer at their own expense. If you are returning an item for exchange, our team will need to confirm the item you would like to receive in exchange. As soon as your returned package is processed, we will reach out with details regarding the exchange. Returned items which were purchased as gifts will be dealt with on an individual basis. Please note that items returned within 30 days can only be refunded to the original payment source.

Orders below 2000SEK/€200 and SALE items does NOT include free returns. Returns are subject to a 100SEK/€10 shipping fee. Shipping and return labels are provided by us. Please note: All items received must me returned (including free gifts).

Please allow 2-5 business days to start the returning process.

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